Delivery Method/Shipping Policy – Siva Seed Co.
At Siva Seed Co., we are dedicated to providing you with high-quality CBD products and a seamless shopping experience. Our Delivery Method and Shipping Policy are designed to ensure that your order reaches you promptly and in excellent condition. Please read the following information to understand how we handle deliveries and shipping:
1. Shipping Locations:
We offer shipping services to customers within the United States and select international locations. Please refer to our website or contact our customer support team to check if we deliver to your specific location.
2. Order Processing Time:
Once you place an order with us, we strive to process it swiftly. Our team will typically process your order within 1-2 business days after receiving it. During peak seasons or promotional events, this processing time may be slightly extended, but we always work hard to minimize any delays.
3. Shipping Methods:
We partner with reliable shipping carriers to ensure the safe and efficient delivery of your seeds. Depending on your location, you may have the option to choose between standard shipping or expedited shipping for faster delivery. The available shipping methods will be displayed at the checkout page.
4. Shipping Costs:
The shipping cost for your order will be calculated based on the shipping method, destination, and package weight. You will be able to view the shipping charges before finalizing your order during the checkout process.
5. Tracking Information:
To keep you informed about your order’s status, we provide tracking information once the package is dispatched. You will receive an email with the tracking details, allowing you to monitor the progress of your shipment until it reaches your doorstep.
6. Estimated Delivery Time:
The estimated delivery time will depend on your shipping address and the chosen shipping method. While we strive to provide accurate delivery estimates, please note that external factors such as weather conditions or unexpected carrier delays might affect the delivery schedule. We recommend keeping an eye on the tracking information for the latest updates on your package’s arrival.
7. International Shipping:
For international shipments, additional customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer, and Siva Seed Co. is not responsible for any delays or issues arising due to customs processes.
8. Unforeseen Circumstances:
In rare cases, unforeseen circumstances may lead to delays in the shipping process. If there is any significant delay in fulfilling your order, we will promptly notify you and work to resolve the issue.
9. Shipping Policy Updates:
Our Shipping Policy is subject to change, and any updates will be posted on our website. It is recommended to review this policy periodically to stay informed about any modifications.
At Siva Seed Co., we take pride in delivering exceptional service and products to our customers. If you have any questions or concerns about our Delivery Method or Shipping Policy, please don’t hesitate to contact our friendly customer support team.